Match the package checksum before placing it on your server.
OPEN-SOURCE DOWNLOADBuild the right package
Build the right package
Start on your terms
Choose a supported release and make osTicket yours from the first screen. Set the installation language, include the translations your team needs, and download one clear package.
DOWNLOAD OS TICKETMake your selections
1Selections2Your package
No account required01
Choose a release
Move across release channels. Stable is recommended, maintenance preserves compatibility, and alpha is for evaluation only.
02
Set the installation language
This becomes the language of setup and the starting default for your help desk. It does not have to be English.
English will be used from the first setup screen. Administrators can change the system default later.
03
SELECTIONS COMPLETEosTicket v2.0EnglishNEXT STEPConfirm what you’re downloading
AFTER THE DOWNLOAD
From package to working help desk
Verify the package, follow the guided installer, and configure the first channel your customers will use to reach you.
Follow the guided setup in the default language you selected.
Connect a channel, invite your team, and begin routing requests.